Quick Frequently asked questions
Booking, prices, safety and what to expect. Still stuck? Ask a physio.
Pricing & payment
How much does a home physiotherapy visit cost?
Enter your pincode and we show the exact price for your area, including GST, before you book. There's no package pressure before we understand your problem.
Booking
Can a physio come today?
Often, yes. When you check your pincode we show what is available. We confirm the arrival window by call or WhatsApp before the physio leaves.
Do I need a doctor's prescription?
Usually not. You can book directly for pain or mobility problems. If we spot red flags we'll guide you to the right doctor first.
Physios & safety
Are your physios qualified?
Every physio holds a BPT or MPT degree and state council / IAP registration, and passes a document check, background check and clinical interview before their first visit.
Home visits
How long is a session?
Most sessions take 40–45 minutes. The first visit can run up to 60 minutes because it includes a full assessment.
Cancellations & refunds
What if I need to cancel?
Cancel or reschedule free up to 2 hours before the visit from the app, WhatsApp or a call. Unused plan sessions stay in your wallet.
Still have a question?
Talk to a physio — free, no obligation.